Privacy Policy
Last Updated: October 2023. Your trust is the foundation of our garden.
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1. Information We Collect
At Compass Bloom, we collect information to provide better services to our gardening community. This includes:
- Personal Identifiers: Name, shipping address, and contact details (email and phone number) provided during purchase or newsletter sign-up.
- Transaction Data: Details about the garden tools and equipment you've purchased from us.
- Digital Footprint: IP addresses and cookies to improve your browsing experience on our platform.
We comply strictly with the Personal Data Protection Act (PDPA) regarding all data collected at our Telok Blangah location and online.
2. How We Use Your Information
The information we gather is used specifically to cultivate a better customer experience:
Fulfillment
Processing orders for garden shredders, irrigation tools, and pruning equipment to ensure timely delivery to your doorstep.
Garden Tips
Sending expert-driven gardening advice and greenhouse management tips tailored to your interests.
3. Data Storage and Safety
Your data security is as vital as the health of a sapling. We employ industry-standard encryption and secure server protocols to protect your sensitive information from unauthorized access.
We do not sell your personal data to third parties. We only share necessary information with trusted logistics partners to facilitate the delivery of your landscaping supplies.
4. International Users
While we are based in Singapore, we serve a global community of gardeners. By using our services, international users acknowledge that their data may be processed and stored in Singapore, where data protection laws may differ from those in your home jurisdiction.
5. Contact Our Privacy Officer
If you have questions about this policy or wish to exercise your rights regarding your personal data, please contact our Data Protection Officer:
- Address: 66 Telok Blangah Road, Singapore, 098828
- Email: [email protected]
- Phone: +65 9252 3667